Critical Incident Support
Short-term, clinically informed support following critical incidents for schools, organizations, and communities.
What This Service Provides
Following a critical incident, individuals and groups may experience acute stress reactions that affect concentration, emotional stability, and daily functioning. Critical Incident Support provides short-term, stabilization-focused services intended to support individuals and groups during the immediate aftermath of a disruptive or traumatic event.
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This service is designed to address acute impact, not to provide ongoing treatment or long-term therapy. The emphasis is on helping people regain a sense of safety, orientation, and steadiness during a high-stress period.
Situations That May Call for Support
Organizations may seek post-incident support following events such as:
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• Sudden death or loss within a school, workplace, or community
• Acts of violence, threats, or safety incidents
• Serious accidents or unexpected crises
• Community-wide or organizational disruptions
• Events that significantly affect emotional functioning or sense of safety
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Support may be provided shortly after an incident or in the days that follow, depending on the needs of those affected and the context of the situation.
Nature of the Support Provided
Critical Incident Support focuses on stabilization, grounding, and psychoeducational support during an acute period.
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Services may include:
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• Individual or group support sessions
• Assistance understanding common stress responses following critical incidents
• Support with emotional regulation and grounding
• Providing a contained space for processing immediate reactions
• Identifying when additional or ongoing support may be appropriate
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The goal is to reduce acute distress, normalize responses, and support adaptive coping during the immediate post-incident phase.
Structure and Scope
This service is time-limited and situational.
Support may be provided through:
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• Individual support sessions
• Group-based or classroom-based support
• On-site or virtual sessions
• Brief follow-up as appropriate
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Services are typically coordinated with organizational leadership or administration and are structured to meet the needs of the specific situation.
How This Differs From Ongoing Therapy
Critical Incident Support is not intended to replace ongoing mental health treatment. It does not involve long-term therapeutic work, diagnosis, or treatment planning.
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Individuals who require additional or longer-term care may be encouraged to seek ongoing services through appropriate providers. This service remains focused on immediate post-incident support rather than continued treatment.
Who This Service Is For
Critical Incident Support is intended for:
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• Schools and school districts
• Organizations and workplaces
• Community groups or agencies
• Individuals or groups affected by a specific critical incident
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Services are provided within a clearly defined scope and timeframe.
Next Steps
If your organization is seeking short-term support following a critical incident, you are welcome to reach out to discuss the situation and determine whether this service may be appropriate.
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​Scope, format, and fees are discussed based on the needs of the situation.
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All inquiries are handled with discretion and care.
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Onsite Sessions
Onsite support is offered directly within the clients' workplace environment, allowing the consultant to assist clients in person.
Virtual Sessions
Virtual sessions are available for organizations that favor online support for their staff using a HIPAA compliant platform.
Group Sessions
Group settings are designed to provide emotional support and coping strategies to multiple individuals simultaneously. This environment allows participants to openly discuss their reactions, feelings, and experiences related to the incident, fostering mutual support among group members.
Individual Sessions
Individualized services are offered to employees who seek a private setting in which to express their feelings and reactions about the incident freely, without the concern of being overheard by others.